Tiko Service Tag: scheduled testing, tracked from a card on the equipment

Tiko Service Tag is a system for keeping track of equipment that has to be tested on a schedule — starting with backflow prevention assemblies. Every assembly gets a durable, card-sized tag with a QR code. Scan it with any phone and you get that device's full record: what it is, when it was last tested, who tested it, and when the next test is due.

Built around how testing actually works

• Nothing to install. The tag page works in any phone browser. Property owners and managers can scan a tag and see the service history without an app or an account.
• Field techs log tests on site. Technicians get a personal passcode — no logins to manage. Scan the tag, enter the test result, and the record is saved with the tester's name and certification number, the details a water purveyor submission requires.
• Renewals are visible at a glance. Each test computes the next due date. Printed tags include a punch grid, so the next-due month and year are readable on the physical card even without scanning.
• The approved-assembly catalog is built in. The system syncs the USC approved-assemblies list that Washington adopts — about 4,250 assemblies across nine types. Setting up a device is pick type, manufacturer, model, and size from the list, then type the serial number.
• Tags are printed, not ordered. Tags print on a standard CR80 card printer, individually or in bulk. Crews can carry pre-printed blank tags and activate them in the field the first time an assembly is tested.

In production now

Tiko Service Tag is in daily use with a Washington backflow testing service, from tag printing through field testing and record submission. The core is deliberately general — the tag, history, and printing layers aren't specific to backflow — so other scheduled-service equipment types can be added as they're needed.

If your business tracks equipment that has to be tested, inspected, or renewed on a schedule, get in touch.